Final Post? Yeah, Probably
Bonjour tout le monde. Well, I haven’t been very good about updating my blog, but I doubt that’ll really surprise any of you who know me. (For those of you who don’t know me… I’m a bit of a slacker, especially when it comes to keeping in touch with people.) This’ll be my third substantive post in the span of a year – and also, I suspect, my last. You wouldn’t guess it from the short “Previous Posts” list on the side of the page, but I’ve actually been in Burkina Faso for well over two years now, and I’m down to the last few days. I’m planning on leaving Kongoussi on October 9, at which point I’ll head to Ouaga to spend a few tedious days filling out the mandatory Peace Corps paperwork. October 12 is my official COS (close of service) date. After that, I’m no longer officially Peace Corps volunteer – from then until October 30, when I fly back to America, I’m just some random American bumming around West Africa.
Computers and Caisses
When I arrived at the caisse (credit union) back in October 2005, they owned two computers, and only two or three people regularly used them (or knew how to). Now, two years later, there are at least a dozen computers (including several laptops brought to Burkina by my parents, Abby, and my friend Brian). And despite the fact that only two of the four main branches (and none of our roughly 20 smaller points of service) have electricity, all the accounting for the union is now done electronically. When I arrived, all the savings and credit records were kept by hand. They still are (for logistical purposes as much as anything), but there are redundant computerized copies, allowing them to quickly and easily generate reports and aggregate figures.
The arrival of the digital age at URCBAM (that’s the name of the credit union) has raised the need for technology-related education and training. This is where I come in. Over the past two years, I’ve tried to help the caisse incorporate technology into their operations. This has involved both technical training as well as some longer-term strategic planning. Here are two examples that have kept me busy the past two months:
At the end of August, I led a three-day long training session on Microsoft Excel. The accountants from the four COOPECs (branches – Coopérative d’Epargne et de Crédit, if you really want to know) attended, and got a lot out of the training. All of them already use Excel to some extent, but had only a very basic knowledge of the software or how they could use it. My training helped them not only to master Excel, but also to see different ways in which they could use it in their work. I followed-up on this training by helping two of the accountants redesign their accounting systems to better use Excel. And the training received a lot of positive feedback, so two weeks later, I repeated it for the branch managers and department heads from the main credit union office.
Over the past few weeks, I’ve also been working with the caisse to develop a comprehensive data backup system. While the caisse has eagerly embraced technology over the past two years, they still haven’t yet come to terms with all the implications of this change. For instance, it’s taken several painful and costly events for them to realize that even if you store your data on a computer instead of on paper, it can still be lost. While this probably seems very obvious to you, it took several failed data recovery efforts for the caisse to really learn this lesson. But we’ve now developed a pretty reliable data backup plan – it’s simple (every Friday, everyone is responsible for backing up their computer to an external hard drive, which is then stored in the caisse’s fireproof safe), but it works, and will no doubt save countless hours of redundant work in the future.
Cybercafe, but without the Cyber part. Also, there’s no food.
I think it was more than two years ago, while Giorgio and I were sitting around bored in Minima one day, that we first decided we should start a cybercafé. As we developed the idea over the next few months, it seemed brilliant – Ouahigouya had a huge demand for Internet access, but only two reliable cybercafés (which usually had lines of people waiting to use the computers). We planned to build a cybercafé at a high school in town. This would allow us to take advantage of a subsidized Internet connection rate from the state-owned telecom, and offer a reduced rate or free access to students at the high school. When students weren’t using it, the public would be able to, providing the revenue for the cybercafé to cover its costs.
About three months ago, a German foundation (the Stern Stuart Foundation) agreed to fund the initial costs of the project – buying computers, setting up the Internet connection, etc. Meanwhile, the high school’s APE (like the PTA) constructed a building to use for the cybercafé. About two months ago, we started purchasing all the equipment we needed. Everything was going perfectly.
Internet access in Burkina is terribly expensive. Outside of Ouaga and Bobo (where there are several dial-up providers and, as of a year ago, DSL in the rich neighborhoods), the only access available is through Onatel (originally the state-owned telecom, it’s just been privatized). Dial-up access starts at about $40/month, plus around $2/hour you’re connected. The only high-speed option (aside from satellite) is something called the “Liaison Specialisée”, generally called LS. You may be asking, what exactly is LS? I, too, had the same question and naively decided to ask Onatel, foolishly thinking they might actually know. Despite talking to half a dozen people, no one could really explain to me exactly how it worked. But they did tell me what equipment they would provide if we got an LS connection, what additional equipment we would need to buy, and how much it would all cost. Unfortunately, each of the half dozen people I talked to answered each of these questions differently. After several discussions between Giorgio, me, the principal at the high school, and several people at various levels at the Onatel main office, these questions remained unresolved.
But last week the principal assured us that the price had been worked out, and we started to get something resembling a consensus from Onatel about what equipment we needed. Although the connection wouldn’t be setup for a few weeks (it involves a lot of physical wiring), the principal asked us to go ahead and start setting the cybercafé up – since we’re both leaving in October, this would be our last chance.
I arrived in Ouahigouya last Wednesday, knowing about our Internet problem, but still cautiously optimistic that we’d be able to set everything up to the point where someone would just have to plug our router into the mysterious LS connection when it arrived. But this is Burkina, and things went wrong even before stepping foot into the cybercafé building. First, the high school’s guard (who’s responsible for maintaining all the keys) had lost the cybercafé key. Once we found it, and hiked through the overgrown thorn patch surrounding the building, we discovered that the handle to the door was not properly attached, making the door nearly impossible to open. As we started turning on the computers to begin configuring them… the power went out. Apparently, when the state-owned electric company wired the building, they put in a much weaker connection than we had asked for, leaving us with only enough power to run 2-3 computers at the same time (in a lab of 8 workstations plus a server). Also, the fancy new server we bought (all the other machines were used) spontaneously rebooted every few minutes. And when it rained that day, lots of water leaked into the building. However, after two days and a lot of work, we got things running okay. I pinpointed the server rebooting issue to a bad power supply, which we were able to replace. The electric company just had to flip a switch somewhere, which suddenly started giving us ample power. So now, finally, we have a pretty good cybercafé, except for the lack of Internet access at it.
Minima
Omar and I returned to Minima a few weeks ago (Giorgio was planning to come, too, but, ironically, was struck sick beforehand). Unfortunately, my host father was not in village, and the two older sons in the family were out in the fields. These were the only three people in my host family who spoke anything resembling French, so after I exhausted my thirty-word Mooré vocabulary with my host mother, there wasn’t much left to talk about.
Both Omar and I were struck by the fact that, although much remains the same in Minima, there have been a lot of changes. Omar’s host father built a new house for his family – this one out of concrete instead of mud brick – which, thanks to a complicated battery setup, even has an electric light. Giorgio’s host father now had a cell phone, and my host family now has a motorcycle (two years ago, their only methods of transportation were a bicycle and a donkey). The village had a new school building, and several new teachers. And the road into town is being repaired (not paved, of course, but the giant chasms that make several parts impassable are being filled in), and there’s even regular transport now. Furthermore, there is far more available at the market now than there was two years ago – although there were still only one or two women selling vegetables, they had a much larger selection now. They were selling things like tomatoes and cucumber – and there was even fresh bread available – two years ago, we had to stockpile these items whenever we biked into Gourcy. So although I was disappointed not to be able to see most of my host family, the trip was pretty positive overall.
We’re going to party like it’s 9/10, 9:09
So… what’s left for me now? I’m leaving Kongoussi on October 9, and until then, I’m going to be pretty busy saying goodbye to people. In Burkina, it’s customary to throw a farewell dinner for yourself if you’re leaving town. I’m throwing three of them, each for a very different crowd.
Thursday night is my villageois party, primarily for about 50-60 people I’ve worked with on savings and credit clubs. We’re going to kill and cook a nice lamb, and serve a bunch of rice and sauce with it. Since most of my villageois friends are Muslim, there won’t be any dolo (millet beer) served, just zoom-koom (a fairly bland drink made from millet flour and sugar). Pretty much any conversation at this event (and any farewell speech I might be obliged to give) will be in Mooré (this will keep my speech pretty short), since aside from me, there will probably only be one French speaker present.
Friday night is my caisse party, for about 15-20 people I work with at my credit union. For this party, we’ll go to one of the nicer restaurants in town and feast on grilled chicken, French fries, salad, and probably some rice. The meal will be accompanied by Burkina’s finest beers (both of them), and possibly even a box or two of wine; the conversation will be in French.
Saturday night is my “American dinner”, for people from my English club, English classes, and the students I’ve tutored in English. This’ll be at my house, and I’m going to try to cook some sort of American dish for everyone. I’m planning chili – most of the ingredients are easy to find here, plus it’s something that should be amenable to the Burkinabé palate – but don’t yet know what else I’ll serve with it – the leading candidate is either pasta salad or hot dogs. This meal will be accompanied by Coca-Cola and imported beer (some generic version of Heineken). I’m telling everyone who comes that they have to speak English at this dinner, but I’m sure many of them will revert back to French or Mooré when they’re not speaking to me.
There’s one complicating factor I’ve had to take into effect for all three of these parties. We’re currently in the middle of Ramadan, so just about every Muslim in town (and a lot of Catholics, for some reason) is fasting during the day – no food, not even water, from sunrise until sunset. So all my parties are scheduled to begin right around 6:15 or 6:30 in the evening, the second the sun disappears. On the plus side, no matter how badly I prepare the food for the American dinner, I know it’ll get eaten. And in addition to these parties, most of my other nights will be spent taking individuals out for dinner or a beer to say goodbye.
Although I don’t leave town until Tuesday, this Friday is my last day of work at the caisse. After fête-ing all weekend, Sunday and Monday will be spent packing and tidying up my house a bit. Peace Corps makes us arrange our own transport when we leave our sites (many volunteers end up tossing all their things onto the back of the first pickup truck or lorry to come through town), but there’s a Peace Corps car passing through Kongoussi on Tuesday, which I plan to commandeer.
One down, eighty-four to go…
When I leave Kongoussi, my first destination is Ouagadougou, where I’ll spend a few days filling out my COS (close of service) paperwork. There are several reports I need to submit, documenting what exactly I’ve been doing here for the past two years. Peace Corps has helpfully given me an 85-item checklist of what I need to do before I COS (which happens officially on October 12). Among the items I must check off are such helpful descriptions as “127-C Forms Received”, “Design. Of Travel (MS284B)”, and “Final DOS to IRC”. So that sure sounds like it’ll be a fun couple of days!
A few days after that, probably around the 14th or 15th of October, I’m heading down to Ghana for a week or week and a half with Audrie. I’ll sit on the beach, not have to speak a single word of French, and forget all the silly PC acronyms I’ve been using for the past two years. Then I’ll come back to Burkina for a few days before flying out on October 30. And sometime in there, I’ll probably head back to Ouahigouya to make sure our cybercafé has somehow magically been connected to the Internet.
The Future
No, no, I’m not writing about my own future here. After I arrive back in America at the end of October, I have no idea what’s next for me (aside from tickets to a Packer game on Nov. 11 – if their current streak continues, they should be about 10-0 by that point).
I’ll start with a bit about Kongoussi’s future. After I leave, Kongoussi’s American population will remain steady, and double within two months. Anna, a PCV who lives about 40km from here and is one of my two American neighbors, is extending her PC service for a third year. She’ll spend that third year here in Kongoussi, working with Plan (an American-funded NGO) on some health projects. And I will be replaced by a new SED (small enterprise development) volunteer – the new group of volunteers arrives in Burkina to begin training this week, and my successor will arrive in Kongoussi in December. He/she will also be paired with my credit union, and will hopefully continue a lot of the things I started, both at URCBAM and in the community.
There are several questions I’m dreading hearing when I return home. First, of course, is the generic “So how’s Africa?” to which I’ll probably reply with an equally generic “it’s hot”. I’m also dreading the inevitable questions about what I’m going to do next with my life: work, go back to school, etc. That question has been coming up a lot recently, and I still don’t have an answer. And of course, there’ll be the questions like “Are you glad you spent two years in Burkina.” Yes, I’m definitely glad I spent these two years here. It’s been a fascinating experience in many ways, and has opened my eyes to people and a part of the world about which I previously knew nothing.
Finally, I’m anticipating a lot of questions like “Was it worth it?” or “Did you really make a difference there?” And that’s a difficult question to answer. The easy answer is simply “No” – after all, in the big scheme of things, my impact here has been pretty negligible. And there really isn’t any quantifiable data I can use to say I’ve somehow made a difference here. The best I can manage is some anecdotal evidence – a bunch of people at the caisse have a better understanding of Excel; several of the students in my English club / class passed their Bac (in the Francophone educational system that’s the big test at the end of high school) with high marks in English – scores around 16 or 17 (that’s really good – like an A); etc. But I really can’t say that anyone’s standard of living has been improved because of anything I’ve done, or that because of me, or even Peace Corps in general, poverty is any less of a problem in Burkina. However, that doesn’t really bother me at all. I did what I could do, and am perfectly happy with that.
Moreover, I remain quite optimistic about Burkina’a future (and, by extension, the future of Africa as a whole). Although it will be a long time before the country can escape its crippling poverty, there are definitely continual signs of positive change. One of the most encouraging, in my opinion, is the rapid growth of the cell phone industry. Cell phone service arrived in Kongoussi the same year I did, and within those two years, phones have become nearly ubiquitous here. Even going back to Minima, I was surprised by how many phones the village now had. And until you’ve been here and experienced life in Burkina, it’s hard to really appreciate how significantly cell phones change things. In somewhere like Minima, there is almost no infrastructure – there are no land lines, no Internet connections, no mail service, no connection to the world outside village – before cell phones arrived two or three years ago, you had to bike 45 minutes to Gourcy to use a phone or mail a letter. Now, for example, my host father (who’s a tailor) can call fabric suppliers in Gourcy, Ouahigouya, and Ouagadougou, determine which has the best prices on the products he needs, and have them shipped to Gourcy. In the past, he’d have had to buy bus tickets to both places and spend several days checking with vendors before buying what he needed, spending a lot more time and money in the process.
Burkina is also slowly realizing its economic potential. Unfortunately, this country lacks many natural resources, but they’re learning to make the best with what they do have. Kongoussi’s principal resource is its lake. And market gardening projects, irrigated by the lake, are constantly growing and expanding (I wrote about this a lot in my last blog entry). When I arrived, Kongoussi already had a successful vegetable export industry, supplying green beans to France. In the past two years, they’ve begun exporting to Italy, too, as well as supplying tomatoes to canneries in Ghana. When I arrived, the entire 100km between Kongoussi and Ouaga was unpaved – now, it’s about 2/3 paved, and should be finished within a year, which cut the travel time in half – and make it a lot easier to ship fresh vegetables directly to a refrigerated airplane in Ouaga.
Microfinance is also having an ever-increasing effect on the economy. Microfinance credit unions have extended basic financial services to the 90% of the population who can’t get these services from a traditional bank. And these loans, as small as a few dollars, can be enough to help small entrepreneurs start or expand a business. A $50 loan in November, invested in tomato seeds and fertilizer, can yield $150 in April when the tomatoes are harvested and sent to Ghana. Before microfinance arrived, this sort of small investment was virtually impossible; now, it’s happening everywhere. And that $100 profit may not seem like a lot, but it’s huge to a family living off $400/year – it’s enough to send several kids to school for the year, or enough to buy life-saving malaria medicine, or perhaps enough to invest in some new land, seeds, or fertilizer for next year’s tomato crop.
The key to all of these changes is not increased aid from western countries. Certainly, that sort of aid helps quite a bit, but aid alone will never transform the Burkinabé economy. The cell phone revolution has occurred because of commercial investment – the cell towers weren’t built by USAID, nor did the UN give away free cell phones. Instead, private African companies (well, Onatel was still publicly-held when they began building a cellular infrastructure) built the towers and marketed their services towards the population here. Burkinabé were quick to discover the potential benefits of wireless communication and used their own money to buy phones. Likewise, microfinance institutions like URCBAM are self-sustaining. There’s no western aid agency pumping money into the credit union; rather, the union’s funding comes from the savings and loan interest contributed by its members.
Many of the market gardening projects here in Kongoussi received their initial capital from external donors (including the Friends of Burkina Faso, an American group composed primarily of former Peace Corps Volunteers), and this is undeniably a good use of foreign aid. With a few thousand dollars in capital, these projects are able to put in place the infrastructure and management not only to grow and export vegetables, but also to perform regular maintenance on their equipment, plan for depreciation, and make the project sustainable in the long-run.
I guess there are two main points I want to get across here. First, I think the rest of the world tends to look on Africa as being something of a hopeless, lost cause, doomed to poverty. Although my experience here is limited to just two years and mostly to Burkina Faso, I don’t find the situation at all hopeless. On the contrary, there’s an extraordinary amount of untapped potential here, and things are gradually changing, albeit at a frustratingly slow pace.
Second, we as Americans can certainly help to improve things in places like Burkina, but foreign aid isn’t the only way to do this, as aid money can only do so much. One of the great things about Peace Corps is that, instead of pushing funding, it emphasizes capacity building – several NGOs have given my caisse new computers, but no NGO has ever made the effort to train the caisse’s employees how to use them. Sending money to Africa can certainly help, but it’s equally important to send along the training and education necessary to appropriately use those funds – this is why I’m going to be heading back to Ouahigouya sometime between COSing and going home – to make a few people at the high school on how to manage the network I set up.
And finally, American and European agricultural subsidies continue to cause irreparable damage to the economies of countries like Burkina. As I’ve said, Kongoussi exports a lot of green beans – they’re sent to France and Italy, where they’re marketed under a free trade brand name. However, despite the fact that green beans are produced far cheaper in Kongoussi than in France (even when you factor in transport costs), the demand for Burkinabé beans is severely limited, because French green bean farmers receive generous government subsidies – meaning they’re sold to consumers at a lower price than the imported beans. If the French slowly eliminated their subsidies (and reinvested even a fraction of that money into improving agricultural infrastructure in countries like Burkina), the vegetable export market here would grow dramatically. A far better example is cotton, which is Burkina’s primary export crop, by far. Unfortunately, American subsidies have severely depressed the world cotton market, and in the past few years, Burkina’s cotton industry has begun to dry up – there’s so little profit in it now that many farmers are no longer growing it here. If the United States were to eliminate cotton subsidies, the impact would be far, far, far greater in several west African countries than all the American aid money spent here. (Not to mention eliminating the irony that the United States, while clinging to protectionist policies domestically, has constantly forced free market and free trade practices on countries in Africa and around the world.)
Anyways, that’s the end of my little tirade. Just a few more days left in Kongoussi… see you all soon!



